Frequently Asked Questions
World City Trail is a self-guided scavenger hunt/city exploration game/city discovery game that turns sightseeing into a fun, interactive adventure. Using your smartphone, you’ll solve clues, unlock locations, and learn about major landmarks while exploring at your own pace.
Choose a city & book a tour from our website.
Receive instructions via email, including a unique booking reference and download the World City Trail app.
Start anytime you like — no need to schedule or wait for a guide.
Explore, play, and discover!
No! All our city scavenger hunts are 100% self-guided. You only need your smartphone and internet access.
Yes. After purchase, you’ll download our World City Trail app (available on iOS and Android) and start your adventure.
Anytime! The game is available 24/7 after purchase. You decide when to start — today, tomorrow, or even next month.
Absolutely! Buy one ticket per player, all in one purchase. We recommend teams of up to 5 players. Larger groups can split into several teams. Perfect for families, friends, couples, or solo travelers.
Our app includes built-in hints and solutions to help you if you get stuck, so the game never stops.
On average, each scavenger hunt takes 2 to 3 hours, but there’s no time limit. Take breaks, explore freely, or complete it in one go.
Yes! The game is family-friendly and ideal for children over 12 years old. Adult supervision is recommended for younger participants.
Yes. A stable internet connection is required throughout the game to access clues, maps, and progress through the tour.
World City Trail is available in 12 different languages!
Each city typically includes 5–6 language options, so you can enjoy your tour in the language you’re most comfortable with.
✅ Supported languages include:
English
German
French
Italian
Spanish
Dutch
Polish
Czech
Portuguese
Greek
Romanian
Chinese
Before starting the game, simply select your preferred language in the app. No need to download separate versions — it’s all built in!
Yes. We offer full refunds within 7 days of purchase, as long as the game hasn’t been activated. Contact our support team at worldcitytrail.com/chat
We currently operate in 167+ cities worldwide, including Athens, Rome, Paris, Berlin, Amsterdam, Barcelona, Prague, and many more.
See all cities
We are rated 4.6★ across 17,854 reviews (as of September 2026):
• GetYourGuide: 15,112 reviews, 4.65★. These were collected before GetYourGuide stopped listing self-guided tours, so there is no live listing to link to.
• Viator: 1,422 reviews, 4.4★
• Google Play: 736 reviews, 4.8★, 100,000+ downloads
• App Store: 567 ratings, 4.3★
• Trustpilot: 17 reviews, 4.3★
Our Tripadvisor listings show the same reviews as our Viator listings, so we don’t count them twice. More than 200,000 players have explored with us through our website and partners such as GetYourGuide and Viator.
For any other questions, chat with us!